30-day money-back guarantee

VILIM ball return form

Please, fill the following form and our team will contact you with further instructions. If there is any problem with Vilim Ball fill 'Technical support' form.

Don't forget to check your spam/junk folder


Note: You are only allowed to return item within 30 days of purchase. If the time is passed, we cannot issue you a refund. Contact us for more information: info@vilimed.com

2. What tremors do you have?*

(If not, we recommend to try the device slightly longer)

(If not, take a note that taking a break allows better assessment the device effectiveness. Contact us to extend your return period.)

(It can be challenging to notice a gradual reduction in tremors. Others may be able to assess the improvement more objectively)

(Steady Hands app you can be downloaded for free at Android and iOS)

(By providing email you agree that your tremor movement data can be used for research and development purposes)

(If the returned device requires complex refurbishing, refund may be reduced)

(Refund amount might be reduced if accessories are not returned)

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.