Frequently asked questions

What is VILIM ball?

VILIM ball is a handheld therapeutic device whose purpose is to temporarily reduce hand tremor. Therapy gives Essential tremor (and possibly Parkinson’s disease) patients a relief from the symptoms for the time they need to perform ordinary-life tasks. 90% of those who tested VILIM ball, reported it as effective.

How does it work?

The device’s working principles is based on hand nerve mechanical stimulation therapy theory. Detailed explanation can be found in the instructions for use, simplified explanatory article or other essays in this website, e.g. VILIM ball technology.

How to use VILIM ball device?

Take the device firmly in your palm, aiming to maximize contact between the device’s surface and your skin. To start the therapy press the button cap using your fingers. Throughout the therapy session, ensure your hand remains relaxed. Avoid strictly tensing or twisting your wrist. It is recommended to use VILIM ball before performing activities in which stable hands are needed.

Can I use VILIM ball device for both hands?

Yes, by holding the ball in one hand, you can continue the tremor treatment therapy in the other hand.

Can different people use the same VILIM ball device?

The VILIM ball device performs artificial intelligence based personalization. It adapts to each person’s hand tremor properties individually. As a result, one VILIM ball should not be used by more than one person.

How do the therapy feels like?

VILIM ball device therapy sensation is quite unique. Some people describe the sensation as a buzzing or tingling feeling. While the sensation can be intense, it is not painful. Instead, it can be quite relaxing and soothing.

What are the side effects of using a VILIM ball device?

No side effects were found. However, continuous post-market clinical studies are still being performed.

What is the residual effect?

The residual effects of tremor treatment therapy can vary widely and depend on the individual characteristics of each person. In practice, we have noticed that it can last from 10 minutes up to 4 hours.

How often and for how long you are able to use VILIM ball device?

It is recommended to use the device up to 30 minutes per day for each hand. The recommended duration of therapy is 10 minutes. It may be shorter in individual cases, but this should be determined on a case-by-case basis by monitoring the body’s response.

Can I use the VILIM ball device if I have DBS?

No studies have been carried out on patients with DBS. Although we do have clients who are successfully using the VILIM ball device, we always strongly recommend consulting your doctor first, before using the VILIM ball. Here is some references that can be given to doctors:

– User Manual https://vilimed.com/ifu/

– Brochure https://vilimed.com/…/2024/01/Brochure_VILIM-ball-3.pdf

Can I use the VILIM ball device if I have a pacemaker?

No studies have been carried out on patients with pacemaker. Although we do have clients who are successfully using the VILIM ball device, we always strongly recommend consulting your doctor first, before using the VILIM ball. Here is some references that can be given to doctors:

– User Manual https://vilimed.com/ifu/

– Brochure https://vilimed.com/…/2024/01/Brochure_VILIM-ball-3.pdf

Can I take the VILIM ball on a flight?

Yes, you can take a VILIM ball with you during the flight. It is a usual electronic device, just keep in mind, that due to flight regulations you can carry only one (or not more than two) device in your luggage with a lithium battery.

Can I return the VILIM ball?

Not sure if this device is right for you? We are confident in our product, so we offer a 30-day money-back guarantee. This probationary period is designed to test whether this device is right for you and to decide whether you want to keep it or not.

Technical specifications

How to charge?

The device is charged with a magnetic easy-to-connect charger which is included in the package.

How long does it take to charge VILIM ball device?

It takes two hours to fully charge the device.

What does the green light mean?

A GREEN light indicates that therapy has begun.

Why the therapy stops and the blue light appears?

The ball is programmed so that the therapy lasts no longer than 10 minutes. A continuous blue light indicates the end of the full therapy session.

What does the flashing blue light means?

A flashing blue light indicates that the battery is low and the device will soon need to be charged.

How to know if the device is charging?

The blue light flashes calmly ON and OFF when the charging process is initiated. When the light goes out, it means the device is fully charged.

The device discharged but blue light does not appear while charging, why?

If the charging cable is connected and the blue light on the light bar does not appear, the device battery is critically low. In this case, the charging cable should be connected in this way for at least another hour.

What does the red light mean?

A steady red light indicates that a fault has occurred. In this case, the therapy is stopped and the device must be switched off. Contact us for further information.

Price and warranty

What is the price of the Vilim ball device?

VILIM ball device costs 349 €. The package also includes a wrist strap to protect the ball from being ejected, a magnetic charger and an adapter * (depending on equipment). Device can be purchased directly from our e-shop: https://vilimed.com/en/shop/

How the Vilim ball device can reduce treatment and care costs?

According to a study by Frost & Sullivan, Assessing the Full Impact of Essential Tremor on Patient Quality of Life and Finances in the United States, families of patients with ET spend $ 3,715 a year for healthcare of minor tremor, $ 7,632 of moderate tremor, and $ 12,289 of severe tremor. It is also necessary to take into account that essential tremor can be a reason for a person to retire earlier or lose his or her ability to work, and this affects both current and future income. By estimating that, VILIM ball device (based on user survey data) reduces hand shake by an average of 1.5 hours, so it is possible to estimate the extent to which the use of the device helps to reduce the costs associated with the disease. In our calculations, we took into account that the device can be used 3 times a day, so we get an average of 4.5 hours a day when hand tremor is milder, which is 28% of the day (minus 8 hours of sleep out of 24 hours a day) or 56% of the workday (8 hours) time. Based on this data, we can estimate the reduction in treatment and care costs, as well as current and future income loss reduction. We have to consider the fact that the VILIM ball device is certified for the European market, so it was decided to introduce denominators of medical costs and revenues so that the survey data could be adapted to this specific market. For this purpose, the May 2020 report of the Organization for Economic Co-operation and Development Health Care Prices and the comparison of net income in the USA and EU countries were used. The calculations estimated that the average US after-tax income is twice as high as in the European Union, and that health sector prices in the EU are 32% lower than in the US. After considering the differences in prices and income, it was estimated that the use of the VILIM ball device saves 301 Euros per year for treatment and care costs and a drop in income of 88 Euros for future annual income in the case of moderate hand tremor.

Whether a warranty is provided for the device?

Yes. The Vilim ball device has a 2-year warranty.

MasterCard VISA